Privacy Policy
Effective Date: 1/1/2026
This Privacy Policy explains how Poem (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website and services.
By accessing or using www.poeem.org.cy, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
Information You Provide Directly
- Full name
- Email address
- Phone number
- Billing information
- Company or organization details
- Any information submitted through contact forms, subscriptions, or service agreements
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and manage our services
- To process subscriptions and payments
- To communicate with you regarding your account or services
- To respond to inquiries and support requests
- To improve website functionality and user experience
- To comply with legal obligations
- To prevent fraud, abuse, or unauthorized access
3. Legal Basis for Processing (GDPR)
As a Cyprus-based website operating within the European Union framework, we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic and performance
- Remember user preferences
You may disable cookies through your browser settings; however, some parts of the website may not function properly.
5. Payment Information
Payments made through our website may be processed by third-party payment providers. We do not store full payment card details on our servers unless explicitly stated.
Please review the privacy policies of the relevant payment processors for more information.
6. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share information with:
- Trusted service providers and partners necessary for operating our services
- Payment processors
- Legal or regulatory authorities where required by law
All third parties are expected to handle your data securely and in accordance with applicable data protection laws.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
8. Your Rights
Under applicable data protection laws, including the GDPR, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us using the contact information available on our website.
9. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us through: